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Gov't / Legal / Complaints / Advocacy - Complaints / Appeals

Patient Care Quality Office - Vancouver

Provides patients, clients and residents of BC information on the process to file a complaint, or offer a compliment, regarding the quality of care received. Provincial agencies include: BC Cancer Agency, BC Centre for Disease Control, BC Children’s Hospital, BC Women’s hospital and Health Centre, and BC Mental Health and Addiction Services.more info

Address / Contact Info
Provincial Health Services Authority
202-601 West Broadway
, Vancouver, BC, V5Z 4C2
Phone: (604) 875-3256
Toll-free: 1-888-875-3256
Fax: (604) 829-2631
Web Links Website

Patient Care Quality Office - Prince George

Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Northern Health Authority. Individuals that bring care complaints to the PCQO can expect that their complaint will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.more info

Address / Contact Info
Northern Health
6th Floor - 299 Victoria St.
, Prince George, BC, V2L 3G4
Toll-free: 1-877-677-7715
Fax: (250) 565-2640
Web Links Website Email