24hChild Protection Services

Social workers investigate reports of child abuse or neglect, provide or arrange support services for families, supervise a child's care in the home, and protect children through removal from the family and placement with relatives, a foster family or specialized residential resources.

To report a concern about a child being abused or neglected, call the toll free number or Helpline for Children, both available 24-hour, 7 days a week.

Address / Contact Info

Ministry of Children and Family Development
Mailing address:
PO Box 9731
Victoria, BC
V8W 9S1

Phone Numbers

Helpline for Children (no area code): 310-1234
Provincewide Toll-Free: 1-800-663-9122

Web Links

Service Details

Age ranges servedchild 0-12, youth 13-19
Languages spokenEnglish

This program was last updated on: 20 Dec 2022.