Family / Caregiver Support Group

Are you a caregiver, friend or family member of a loved one with a mental illness? You are not alone.

Join us for one of our monthly support groups led by trained peer facilitators.

  • Our hybrid Family Support Group is held on the 3rd Tuesday of each month over Zoom from 6:00 pm to approximately 7:30 pm. Families / caregivers can choose to attend either in-person from Terrace or Prince Rupert, orĀ  virtually within the Northwest.
  • Meetings are held monthly except for in July and August.
  • Meetings are approximately 1 to 1.5 hours in length depending on families needs

To register and /or for more information, contact Stephanie at (250) 922-5178 or email terrace@bcss.org. You may also contact Renee at (250) 600-0164 or princerupert@bcss.org.

Address / Contact Info

BC Schizophrenia Society Mental Health Family Resource Centre
210-4546 Park Avenue Terrace, BCV8G 1V4
Northwest Regional Educator : Stephanie Gardner
Prince Rupert Regional Educator : Renee Morven
Mailing address:
210-4546 Park Avenue
Terrace, BC V8G 1V4
located across from the library and near the rec centre, in offices above Trigo's shoe store.

Phone Numbers

Terrace BCSS office: (250) 922-5178
Prince Rupert BCSS office: (250) 600-0164

Hours of Operation

Usual office hours: 9am to 4pm Monday to Thursday

Walk-in hours: Support Groups and classes are by registration

Walk-ins are welcome during regular office hours / appointments are available for other services including resources, peer support, referrals or the lending library.

For 1:1 peer support walk-in is available, however, as we often work out in the community, an appointment is recommended.

Web Links

Areas Served

Communities ServedTerrace and Area, Houston and Area, Smithers and Area, Hazelton and Area, Kitimat and Area, Prince Rupert and Area, Daajing Giids and Area, Gitlaxt'aamiks and Area
Communities ServedGingolx, Gitwinksihlkw, Laxgalts'ap, Gitanmaax, Gitanyow, Gitsegukla, Haisla, Gitga'at, Gitxaala, Lax Kw'alaams, Metlakatla, Port Edward, Gitselasu, Kitsumkalum, Thornhill

Service Details

Program fee0.00
Program fee notesAll of our services are free and provided under contract by the Ministry of Health.
Referral protocolself, physician, specialist, health professional, school personnel, Ministry of Children & Family Development
Referral criteriaAnyone can self-refer, or refer a family / caregiver / friend of a loved one who lives with a mental illness to our services.
How to applyContact our office to speak to an educator or fill out a referral form then scan and email / fax the form to our office.
Age ranges servedall ages
Currently accepting new patients / clientsCurrently accepting new patients / clients
Languages spokenEnglish

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Forms and Resources

Location Map

Other Programs from This Organization

Mental Health & Addictions Advisory Committee Join MHAAC! Share your voice, support local mental health projects. Meetings: 3rd Thurs @ 1pm, Terrace Health Unit. Info: (250) 631-4200 or (250) 922-5178.
Mental Health Family Resource Centre We provide resources to family members and anyone in a caring relationship with someone living with a serious mental illness.
Strengthening Families Together Strengthening Families Together (SFT) is a free 6 session course for families, friends and caregivers who have a loved one living with any mental illness, a diagnosis is not required. This course is held in person and open to families anywhere in the Northwest region. Our next SFT program is planned for Spring 2026. Please contact us for more information and/or to register.

This program was last updated on: 24 Nov 2025.

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